Terms and Conditions - Garden Maintenance Balham
Welcome to our Garden Maintenance Services in Balham. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing our services, you agree to comply with and be bound by these terms.
1. Services Provided
We offer a wide range of garden maintenance services, including but not limited to:
- Lawn Mowing
- Hedge Trimming
- Pruning of Trees and Shrubs
- Weeding and Plant Care
- Garden Clean-Up
- Seasonal Planting
All services are performed by our team of qualified and experienced horticulturists to ensure the highest quality of maintenance for your garden.
2. Appointment Scheduling
Appointments for garden maintenance are to be scheduled in advance. We require a minimum of 48 hours notice for any changes or cancellations. Failure to provide adequate notice may result in fees as outlined in our billing section.
3. Payment Terms
Payments for our services are due upon completion. We accept various forms of payment, including cash, bank transfer, and major credit cards. Detailed invoices will be provided for all services rendered.
3.1. Late Payments
Late payments will incur a 5% late fee for each week past the due date. Continued non-payment may result in suspension of services.
4. Client Responsibilities
Clients agree to:
- Provide clear access to the garden area
- Ensure that all pets are secured during maintenance
- Communicate any specific garden care instructions
Failure to comply may affect the quality of our services.
5. Liability
While we strive to provide excellent service, we are not liable for any pre-existing garden conditions or unforeseen circumstances such as extreme weather events. Clients are encouraged to discuss any concerns before services begin.
5.1. Property Damage
In the unlikely event of property damage caused by our team, we will cover the repair costs up to a specified limit. Clients must report any damage immediately.
6. Termination of Services
Either party may terminate the service agreement with a written notice of 30 days. Termination requests should be directed to our customer service team.
6.1. Immediate Termination
We reserve the right to terminate services immediately if there is a breach of these terms or if the client's behavior is deemed unsafe or disruptive.
7. Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the service process will be used solely for the purpose of providing and improving our services. We will not share your information with third parties without your consent.
8. Changes to Terms
We reserve the right to modify these terms at any time. Clients will be notified of any significant changes through their preferred contact method. Continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Balham.
10. Acceptance of Terms
By engaging our garden maintenance services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.